3668 7:30-9:00am TTh Accommodation Operations and Management

This course aims to provide the student with an analytical and conceptual approaches to the economic problems of planning and deploying human resources, materials, facilities and equipment to generate goods and/or services for the marketplace.

Course emphasis will be on the application of the different concepts and tools to address critical issues related to strengthening the competitive position of the enterprise, such as, from the areas of: front office, customer service, service and housekeeping, maintenance operations, security operations, it may be in the hotel, resort, inns, motels and the like.