This course deals with concepts, principle and techniques of history taking, head to toe physical examination and psychological assessment using various tools and interpretation of laboratory findings to arrive at a nursing diagnosis. The learners are expected to perform holistic nursing assessment of an individual adult client.

This course focuses on effective communication which is central to all health and social care sectors. Professionals require good communication and interpersonal skills to perform their roles effectively, work cooperatively with colleagues and build supportive relationships with people. It is, therefore, important for all those embarking on a career to gain knowledge, understanding and the skills associated with communication. Learners will consider the factors that influence communication and interactions, analyzing theories which may help to explain why there may be difficulties, possible breakdowns in communication and ways to overcome these.

This course deals with the application of ethico-moral concepts and principles affecting care of the individuals, families, population group and community. It involves discussion of issues and concerns in varied health care situations. The learners are expected to apply sound ethical decision-making in varied health scenarios.

The HEALTH CARE SERVICES NC II Qualification consists of competencies that a person must achieve to prepare and maintain beds, collect and maintain linen stocks at end-user locations, assist with patient mobility, assist in transporting patients, assist with bio-psychosocial support care of patients and handle waste in a health care environment.